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Šta da radim transakcija bude neuspešna?

март 11, 2020

Ova situacija je vrlo retka, ali možete da osvežite stranicu i pokušate ponovo da platite. U svakom slučaju, ako se vaš račun više puta neobično tereti, možete kontaktirati našu korisničku službu, a mi ćemo proveriti situaciju. Dodatni novac će biti vraćen na vaš izvorni račun za plaćanje.




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Koje načine plaćanja podržavate?

март 11, 2020

We support payment via PayPal and credit cards (Mastercard/Visa). For a faster and more convenient payment experience, we strongly recommend that you prioritize using PayPal. If you encounter any problem during the payment process, please feel free to contact our customer service by sending an email to support@relxintl.com, we will reply to your email within 24hrs.

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Pod kojim okolnostima će RELX Internet prodavnica jednostrano otkazati porudžbinu?

март 11, 2020

We reserve the right to cancel your order and refund the original account if we detect one of the following vialations before the goods are shipped out or signed for:

Ordered products exceed the purchase limit with the same account.

A single account does not violate the purchase restriction, but an individual is determined (through payment account, delivery address, IP address, contact number, or other methods) to be linked to numerous accounts which cumulatively violate the purchase restriction. 

RELX receives notification from the credit card issuer or PayPal that the transaction was somehow fraudulent. 

RELX determines that the purchase was made through improper means or finds evidence that order was not made legally.  

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Da li RELX prikuplja i čuva podatke o plaćanju korisnika?

март 11, 2020

Please be assured that we will not collect or store any of your payment information. As all payment processes are handled directly by PayPal (an internationally renowned payment service provider), we do not have access to your personal payment information. 

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